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What Is White Glove Service For Freight Deliveries?

What Is White Glove Service For Freight Deliveries?

Understanding White Glove Delivery Service

White glove delivery is a premium delivery add-on for large, heavy, or delicate merchandise. Standard zip-code-to-zip-code freight pricing does not include this service. Depending on the delivery requirements and quantity of items, white glove service can add $500–$1,000 or more to the total shipping cost.

Customers often request white glove delivery for fragile or difficult-to-handle products such as glass display cases, retail fixtures, and furniture. In many cases, the service includes inside delivery, uncrating, debris removal, and final placement of the merchandise.

How To Avoid Additional White Glove Fees

Many businesses prefer to avoid the added cost of white glove service. Planning ahead can help reduce or eliminate these fees.

  • Make sure someone is available at your location to receive the shipment, move the displays inside, and remove the packaging.
  • Consider hiring a local moving company to assist during delivery. Movers can help unload the merchandise, bring it inside, uncrate the displays, dispose of debris, and position the items where needed.
  • Local moving companies often charge around $90 per hour, which may cost significantly less than full white glove delivery service.

Coordinating Freight Delivery

You will need to coordinate delivery times directly with the freight company and your local movers. Freight carriers usually charge additional fees for guaranteed delivery times.

To avoid these extra charges, call the freight company on the morning of delivery for an estimated arrival window. You can often get a more accurate time once the driver leaves the freight terminal.

Important Delivery Disclaimer

Please note: If a moving company damages the merchandise during handling or installation, the responsibility does not fall on the display manufacturer or freight carrier. Reputable moving companies typically carry insurance coverage for these situations.

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